1. Terms of Use By accessing and using the REVER CRUISE website, you agree to comply with the terms and conditions set forth herein. This website is designed to provide information about services, culinary experiences, events, and activities related to REVER Cruise. All content is for reference purposes only and is subject to change without prior notice.
2. Privacy Policy REVER CRUISE is committed to respecting and protecting your privacy. Personal information collected (including but not limited to: full name, email, and phone number) is used solely for the purposes of:
- Providing service consultations.
- Confirming bookings and events.
- Sending updates regarding the REVER experience. REVER does not share, sell, or exchange your personal information with third parties without your consent, except as required by law.
3. Booking & Service Policy Bookings made via the website, hotline, or official REVER CRUISE channels are considered a confirmation of intent to use the service. REVER encourages guests to provide accurate information to ensure a complete service experience. Specific conditions regarding service hours, menus, venues, or private events will be consulted and confirmed directly prior to the service.
4. Boarding Time & Location Guests are requested to arrive at the boarding point at least 30 minutes before the scheduled departure time. The cruise departs on time; late arrivals will not be allowed to board, and any deposits made will be non-refundable. Detailed boarding point and departure time information are provided in the booking confirmation.
5. Safety & Onboard Regulations
- Guests must comply with all safety instructions provided by the onboard staff.
- Children must be accompanied and supervised by an adult at all times.
- The company reserves the right to refuse service in cases of disorderly, unsafe, or inappropriate conduct without a refund.
- If a guest enters or attempts to access restricted areas, the crew reserves the right to request an inspection and verify guest information, including but not limited to service tickets, identification documents, or relevant booking details.
6. Cuisine & Food Allergies Guests are responsible for notifying the company in advance of any dietary requirements or food allergies. While the company will make every effort to accommodate such requests within its capacity, it cannot guarantee a completely allergen-free environment.
7. Liability Guests assume full responsibility for personal risks while participating in the cruise. The company is not liable for the loss or damage of personal property or for any injuries, except where otherwise provided by law.
8. Changes & Cancellation Policy REVER CRUISE understands that plans may change. Any requests for adjustments or cancellations should be notified as early as possible for the best support. Specific cancellation or modification policies will apply depending on the type of service (dining, events, private parties, etc.) and will be clearly communicated during the booking process.
9. Intellectual Property Rights All content on the REVER CRUISE website, including images, videos, text, designs, and logos, is the property of REVER CRUISE or its relevant partners. Any reproduction, use, or modification in any form without prior written permission is strictly prohibited.
10. Disclaimer REVER CRUISE strives to ensure all information on the website is accurate and up-to-date. However, REVER is not liable for any damages arising from the use of information on the website in circumstances beyond our control.
11. Policy Changes REVER CRUISE reserves the right to adjust or update these policies to comply with operational requirements and current legal regulations. Changes will be posted publicly on the website.